terms and conditions

By accessing or using the Community of Hope (Hands of Hope) website, you agree to these terms. This website is operated by the Community of Hope, Charitable Trust, registered in India.

Use of Website: This site is for informational and donation purposes only. You agree not to misuse it.

Donations: All donations made through this website are voluntary contributions to Community of Hope Charitable Trust. Donations are used for social, medical, and educational welfare activities.

Intellectual Property: All content on this site belongs to Community of Hope. Do not reproduce without permission.

Disclaimer: We make no warranties about the completeness or accuracy of information on this site.

Governing Law: These terms are governed by the laws of India.

For questions, contact us at handsofhope.coh@gmail.com

privacy policy

Intellectual Property: All content on this site belongs to Community of Hope. Do not reproduce without permission.

Privacy Policy Last updated: June 2025

Community of Hope Charitable Trust respects your privacy. This policy explains how we collect and use your information.

Information We Collect: Name, email address, phone number, and payment details when you donate or contact us.

How We Use It: To process donations, send receipts, communicate updates about our work, and comply with legal requirements.

Payment Security: Payments are processed through Razorpay. We do not store your card or UPI details on our servers.

Data Sharing: We do not sell or share your personal data with third parties, except as required by law.

Your Rights: You may request access to or deletion of your data by emailing handsofhope.coh@gmail.com

Contact: handsofhope.coh@gmail.com | +91 99872 72734

Cancellation and Refund POLICY

Cancellation and Refund Policy Last updated: June 2025

Community of Hope Charitable Trust is a registered charitable trust. All contributions made through this website are donations.

Donations: Since donations are voluntary contributions to a charitable cause, they are generally non-refundable once processed.

Exceptions: If a donation was made in error (e.g., duplicate payment or wrong amount), please contact us within 7 days at handsofhope.coh@gmail.com with your transaction details. We will review and process eligible refunds within 7–10 business days.

Cancellations: Recurring donations (if applicable) can be cancelled by contacting us before the next billing date.

Contact: handsofhope.coh@gmail.com | +91 99872 72734

Shipping and Exchange Policy

Shipping and Exchange Policy Last updated: June 2025

Community of Hope Charitable Trust is a non-profit, charitable organisation. We do not sell physical products. Therefore, standard shipping and exchange policies do not apply.

Donations: Contributions made are used solely for our charitable programs in social welfare, medical aid, and education. No physical goods are shipped as part of the donation process.

Tax Receipts / 80G Certificates: If applicable, donation receipts or 80G certificates will be sent to your registered email address within 7–10 working days of a confirmed donation.

For any queries, contact us at handsofhope.coh@gmail.com